Orders and delivery
What happens after checkout and where the delivered account appears.
Frequently Asked Questions
These are the quickest answers to the questions buyers ask most often before and after checkout.
Payments and pricing
Currency, PayPal checkout, and how totals are shown.
Account access and password help
How the site account works after purchase.
Listings and support
How listing types work and how to get help after delivery.
Orders and delivery
How fast is delivery after payment?
Most completed orders are finalized immediately after payment confirmation, and the delivered account data is attached to the customer account tied to the checkout email.
If a provider or fraud check introduces a delay, the order still stays visible in the customer dashboard so support can review it against the correct purchase.
Where do I receive the account details?
Delivered credentials are shown inside the customer dashboard and also sent through the transactional order email when the order is finalized.
If you buy more than one item, each delivered item remains tied to the same order history so you can revisit it later.
What happens if I buy as a guest?
Guest checkout still creates a site account automatically from the email used at checkout.
If it is your first order with that email, you also receive a password setup link so you can sign in later and review orders, reviews, coins, and support tickets from the same account.
Payments and pricing
Which payment method is currently supported?
The current checkout flow is built around PayPal.
Additional payment methods can be added later, but staging and the current public flow are centered on PayPal capture before the order is finalized.
Why do some listings show EUR and others USD?
European-facing regions default to EUR, while North America listings can be shown in USD.
Checkout also includes a currency switcher so buyers can review totals in the supported currency view before opening payment approval.
When is an order considered completed?
An order is not fully completed until the payment provider confirms the payment and the platform finalizes the delivery flow.
That finalization step is what creates the delivered order record, updates order history, and sends the related customer emails.
Account access and password help
What if I forgot my customer account password?
Use the password recovery flow from My account. If the email exists in the system, the site sends a fresh password reset link.
For security reasons, the recovery form does not reveal whether a specific email already exists in the database.
What happens if I buy again with the same email?
A repeat purchase made with the same email is attached to the existing customer account instead of creating a brand-new one.
That keeps your order history, coins, reviews, and support tied to one account.
Where can I review my old orders later?
Sign in through My account with the username or email tied to checkout.
Your customer dashboard stores order history, delivered items, support flow, and any account-linked notices associated with past purchases.
Listings and support
What is the difference between Regular, Ranked, and Handleveled listings?
Regular listings are built for buyers who want a fresh start, Ranked listings focus on queue-ready ranked inventory, and Handleveled listings are curated as higher-quality long-term stock.
Each listing type is shown with its own storefront description so buyers can compare fit before opening checkout.
What does Pick specific mean on ranked listings?
Pick specific opens the ranked stock picker so you can choose an exact ranked account from the admin-managed live inventory instead of receiving a random account from that listing pool.
The standard Buy now path can still use the matching live stock pool for a faster checkout flow.
How do I get help if something is wrong after delivery?
Use the order-linked support or dispute flow inside the customer dashboard so your message stays attached to the correct order.
That makes it easier for support to review the exact item, timestamps, and delivery data tied to your purchase.